NEWS

Apology and information regarding the incorrect shipment of "Dispersion" standard specifications

Thank you very much for always supporting NAQT VANE.
Regarding "Dispersion", which was released on January 10th (Wednesday), it has been discovered that the initial specification and regular specification are mixed at some stores due to the incorrect shipment of the normal specification.
 
 
<How to identify initial specifications and regular specifications>
 
■Initial specifications
・“Initial inclusion bonus” on the front side of the product package Includes description

*Album release commemorative special event application ticket included
 
■Normal specifications
・“Initial inclusion bonus” on the front side of the product package not listed

 
For customers who have purchased standard specifications
For customers who have already purchased the standard version and are looking for the included bonus, we will respond as follows.
 
Customers who send the required information to the inquiry email address below will receive a "first-time inclusion bonus: Album release commemorative special event application ticket".
 
[Contact information]
■Avex Customer Support
Business hours: Weekdays 11:00-18:00
Inquiry form: https://ssl.avexnet.or.jp/form/ask/avexportal/
 
<Required items>
・Recipient's name, address, and phone number
・Image that can identify any of the following
① Outer sticker with normal specifications and receipt at time of purchase
②Outer sticker with normal specifications
③Receipt at the time of purchase
 
[Inquiry reception period]
Received by Wednesday, January 31, 2024
 
■About adding the application period for enclosed application tickets
There will be an additional secondary application period for accepting applications for enclosed application tickets. The application acceptance period, winner announcement + deposit period are as follows.
 
<Before change>
Application acceptance period: Until 23:59 on Sunday, January 21, 2024
Winner announcement + deposit period: January 25, 2024 (Thursday) 12:00 to January 29, 2024 (Monday) 23:59
 
<After change>
First application reception period: Until 23:59 on Sunday, January 21, 2024
First winner announcement + deposit period: January 25, 2024 (Thursday) 12:00 to January 29, 2024 (Monday) 23:59
 
2nd application reception period: January 25, 2024 (Thursday) to February 4, 2024 (Sunday) 23:59
2nd winner announcement + deposit period: February 8, 2024 (Thursday) 12:00 to February 12, 2024 (Monday) 23:59
 
 
We apologize for any inconvenience this may cause.
We apologize for any inconvenience this may cause, and we apologize for any inconvenience this may cause.
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